Shipping policy

Shipping Information

We currently sell products in the United Kingdom. We do not offer worldwide shipping. We have designed this policy to make sure you understand our shipping policies and procedures clearly. By ordering from Gents of Britain, you accept the policies contained herein.

Shipping Costs

See the table below for a detailed overview of applicable fees.

We offer Standard shipping on all orders.

Transit, Handling & Order Cut-Off Time

• Order handling time is 1-2 business day (Monday to Friday). 
  
• Order cut-off time will be 03:00 PM (CET / GMT+01:00), based on Central European Time (Amsterdam). Orders placed after this time will be processed on the next business day.
  
  

Transit Times:

Shipping Delay:

There are some factors affecting shipping that are beyond our control, including

• Weather conditions
• Holiday seasons
• Errors by the shipping company PostNL.

Shipping Status:

Once your order ships, you'll promptly receive a shipping confirmation email containing your tracking number.

If you don't receive the shipping confirmation email immediately, don't worry! We are aware of the delivery date or date range provided at checkout, and rest assured, we will deliver the items within that timeframe.

Order Changes:

Please notify us immediately if there are any changes to your order. You cannot exchange custom or pre-ordered pieces for other designs.

Item Not Received:

If you have successfully placed an order and still haven't received it, even though the tracking status indicates delivery, we recommend contacting the courier to locate your shipment. If the issue persists, kindly email us at  info@gentsofbritain.com.

Change of Address

If you need to update your shipping address, please contact us at  info@gentsofbritain.com or call us at +31629266215‬ within 24 hours of placing your order. Please note that we cannot change the shipping address once your order is in transit.

Incorrect address

If we return your order because you provided an incorrect address at checkout, you will bear the additional shipping costs.

For further inquiries:

If you have any further questions, please contact our customer service.

Company name: Nora Ecom Valley

Store name: Gents of Britain

Registration number: 80607152

Company address: Tijnjedijk 19, Leeuwarden, Friesland, 8934 BT, Netherlands

Email: info@gentsofbritain.com

Phone: +31629266215

Customer Support: 
Monday to Friday: 09:00 AM to 06:00 PM
Saturday: 9:00am - 12:00pm
Sunday: closed